Terms of Use

TERMS OF USE Last updated: 6 May 2025

PLEASE READ CAREFULLY – By clicking “I agree”, creating an account or otherwise using any website, API, mobile application or other service offered by Barolo AI Ltd (“Barolo AI”, “we”, “us”, “our”) – including the product marketed as Clean Listings (together, the “Service”) – you confirm that: • you are acting exclusively in the course of a business (not as a consumer), • you have authority to bind the business you represent, and • you accept these Terms of Use (“Terms”). If you do not agree, do not access or use the Service.

1 Scope and changes

  • 1.1 Binding contract These Terms form a legally‑binding contract between you and Barolo AI.
  • 1.2 Updates We may amend the Terms at any time. We will post the revised date at the top; material changes will be notified by email or in‑app. Continued use after a change = acceptance.
  • 1.3 Supplementary terms Our Privacy Policy, Data‑Processing Addendum (if you upload personal data) and any plan‑specific or API terms (“Supplementary Terms”) form part of this contract. If they conflict, the Supplementary Terms prevail for their subject‑matter.
  • 1.4 Service modifications We may add, remove or suspend features, impose limits, or terminate the Service (or your account) at any time. Sections that, by nature, survive termination will do so, including §§ 3.2, 5, 6, 7, 8, 10–15, 17–19.

2 Accounts

  • 2.1 Registration You must provide accurate, current information and keep it updated.
  • 2.2 Security Keep credentials confidential; you are responsible for all activity under your account. Notify hello@barolo.ai immediately of unauthorised use.
  • 2.3 Organisation accounts If you sign up with a corporate email or a subscription paid by a company (“Organisation”), you warrant authority to bind it; “you” means both the individual and the Organisation, which is liable for its users’ acts.
  • 2.4 Deletion Email hello@barolo.ai with subject “Account deletion”. Deletion is irreversible and does not relieve you of accrued fees.

3 The Service & AI‑generated output

  • 3.1 What it does The Service uses machine‑learning models to transform or create text and images for real‑estate marketing purposes (“Generated Content”) from materials you supply (“User Content”).
  • 3.2 Important acknowledgements
  • a) Generated Content is automatically produced, may be imprecise, outdated or “hallucinated”, and is provided solely for illustration or drafting.
  • b) You must independently review, verify and label any AI‑generated images or text before publication; do not mislead buyers or breach advertising rules.
  • c) Similar or identical output may be supplied to other customers.
  • d) Barolo AI gives no professional, legal, valuation or real‑estate advice.

4 Licence & acceptable use

  • 4.1 Your licence Subject to these Terms and payment of all fees, we grant you a non‑exclusive, non‑transferable, revocable licence to use the Service and your unique expression of Generated Content for internal business marketing of property listings.
  • 4.2 Prohibitions You will not (and will not allow anyone to):
  • • reverse‑engineer or scrape the Service;
  • • use it to train or improve competing AI models;
  • • breach laws, advertising codes or third‑party rights;
  • • remove watermarks without permission;
  • • interfere with security or performance;
  • • upload unlawful or infringing content.
  • 4.3 API Use of any API is subject to separate API terms (rate limits, key security, etc.).

5 User Content & Generated Content

  • 5.1 Ownership You retain all rights in User Content.
  • 5.2 Licence to us You grant Barolo AI a worldwide, royalty‑free licence to host, process and use User Content and Generated Content (i) to provide and improve the Service, (ii) for security, analytics and research, and (iii) in anonymised form for marketing.
  • 5.3 Your warranties You have all rights needed for User Content; it is accurate and lawful; and its use will not infringe any rights.
  • 5.4 Generated Content IP Subject to these Terms, you own the IP in your unique Generated Content. Barolo AI retains all rights in its models, prompts and software. You must not use Generated Content to create or train competing AI systems.

6 Confidentiality

Each party will protect the other’s non‑public information with at least reasonable care and use it only to fulfil this agreement, except where disclosure is required by law.

7 Fees & payment

  • 7.1 Business customers only All prices are exclusive of VAT and other taxes, which will be added where applicable.
  • 7.2 Subscriptions Plans renew automatically for successive terms unless cancelled via your dashboard before the current term ends.
  • 7.3 No‑refund policy All payments are non‑refundable except (i) where required by law or (ii) if we expressly offer a written money‑back guarantee for a particular plan.
  • 7.4 Late payment Overdue amounts may incur interest at 4 % p.a. above the Bank of England base rate.

8 Third‑party services

Links or integrations (e.g. Stripe, Supabase) are offered “as is”. We are not responsible for their content, availability or security.

9 Privacy & data processing

  • 9.1 Privacy Policy Personal data is handled as described in our Privacy Policy (https://cleanlisting.app/privacy).
  • 9.2 Processor role For personal data you upload, Barolo AI acts as processor; Organisation customers are the controller. Our Data‑Processing Addendum (https://cleanlisting.app/dpa) governs such processing and is incorporated by reference.

10 No professional advice

Generated Content and any guidance we provide are informational only and not legal, financial, architectural, valuation or real‑estate advice. Seek qualified professional verification.

11 Disclaimers

The Service and all output are provided “as is” and “as available”. Barolo AI disclaims all warranties – express, implied or statutory – including merchantability, fitness for a particular purpose, accuracy and non‑infringement. We do not guarantee uninterrupted operation, error‑free output or that Generated Content meets regulatory requirements.

12 Limitation of liability

To the maximum extent permitted by law:

  • a) Barolo AI is not liable for indirect, special, incidental or consequential loss, loss of profit, revenue, data or goodwill;
  • b) our total aggregate liability for all claims in any 12‑month period is capped at the greater of £100 or the fees paid by you to Barolo AI in that 12‑month period;
  • c) nothing limits liability for death or personal injury caused by negligence, fraud or any liability that cannot be limited by law.

13 Indemnity

You will defend and indemnify Barolo AI (and its officers, directors and staff) against all claims and losses arising from (i) your User Content, (ii) your use or publication of Generated Content, or (iii) your breach of these Terms or of law.

14 Copyright complaints

Notices of alleged infringement should be sent to hello@barolo.ai with subject “Copyright Notice”, containing the information required by the UK notice‑and‑takedown procedure (or DMCA if applicable). We may remove or disable content at our discretion.

15 Export & sanctions compliance

You will not use the Service in violation of export‑control or sanctions laws, or for any nuclear, chemical, biological weapons or missile technology end‑use.

16 Beta & trial features

Features labelled “alpha”, “beta”, “preview” or similar are experimental, may be removed at any time and are provided without support or warranties.

17 Force majeure

Neither party is liable for failure to perform due to events beyond reasonable control, including internet outages, war, pandemic or natural disaster.

18 Governing law & disputes

These Terms are governed by English law. The courts of England & Wales have exclusive jurisdiction, except that Barolo AI may seek injunctive relief in any jurisdiction. Before litigation, the parties will attempt in good faith to resolve any dispute within 30 days of written notice.

19 Miscellaneous

  • • Entire agreement – These Terms + Supplementary Terms = entire agreement, superseding prior negotiations.
  • • Severability – If any provision is unenforceable, the remainder remains in effect.
  • • No waiver – Failure to enforce a right is not a waiver.
  • • Assignment – You may not assign these Terms without our consent; we may assign freely.
  • • No third‑party rights – No one except the parties may enforce these Terms under the Contracts (Rights of Third Parties) Act 1999.
  • • Publicity – We may use your name and logo to identify you as a customer; you may opt‑out by emailing hello@barolo.ai.

20 Contact

Barolo AI Ltd A company registered in England and Wales (Company Number: 16230831) Email: hello@barolo.ai

By continuing to use the Service you confirm that you have read, understood and agree to these Terms.